FAQ's

Validity 

1.  Is MPM Hobbies a scam?
A.  We are a registered LLC in the state of Florida U.S.A.  We also have stores on Ebay and Amazon plus set ups on Pinterest, Facebook, Instagram, google and MSN.  Majority of my adult life I've been trusted with things way more valuable than a $2.50 jar of paint.  Not a scam. 

2.  Why don't you sell on Facebook and Instagram?
A.  They banned me. Why? I have no idea. Cant sell or advertise but we do have a page.  Its useless but its there. 

3.  Who owns MPM Hobbies?
A.  My wife and I.  Our kids help, sometimes their friends.   

4.  What do you do with our personal information?
A.  MPM Hobbies doesn't sell, give away or handle it any way outside of official business.  We are hosted by Shopify and can not attest to what they do with the information so I can only speak for MPM Hobbies.  We do not have access to credit card information and the only ones with access to Shopify to see your name, address, email or phone number (if provided) is myself, wife and oldest daughter. 

5.  How long have you been selling?
A.  August of 2021.    
 
Contacting MPM Hobbies

1.  How do I contact MPM Hobbies?
A.  Please use the form on the Contact Us page, write using the address provided or call/text using the phone number provided.

2.  I call but why doesn't anyone answer? 
A. I screen calls and will not answer if the number is not provided or the call is marked as a scam.  Outside of that, I very rarely answer calls unless I am familiar with the number.  However, please just leave a message and I will call you back.  Email or text is preferred.

3.  Why did you list a residential address?
A.  We run the business on our property with plans to one day afford something commercial.  We are strictly online so please no visitors.    

Orders

1.  Can I order without going through your website?
A.  Yes, we have stores on Amazon and Ebay as well.  Orders from MPM Hobbies must go through our website or our stores on Ebay and Amazon.

2.  My payment will not go through so what can I do?
A.  Contact your card company or bank.  MPM Hobbies will not take orders outside of website or stores.

3.  Can I combine orders and shipping?
A.  Yes, as long as the none of the orders have postage purchased.  Due to volume of orders you must inform us, via email, of your wish to combine orders.  MPM Hobbies will withhold $1.50 per order as a handling fee.  Any excess shipping left over after combining, not including the handling fee, will be refunded.

4.  I forgot to include or remove something on my order.  What can I do?
A.  If the order has shipped, then you must adhere to our refund or exchange policy.  If the order has not shipped then either create a new order and ask that we combine (see #3 above) or include, in an email, the item SKU(s) and the quantity you wish to add or subtract from your order.

5.  Do you dropship?
A.  We do not.

6.  Why are your products cheaper on this website than Ebay or Amazon?
A.  They hammer you with fees.  The website fees are way less.

Random Questions

1.  Do you sell real weapons and/or explosives?
A.  NO, next question.

2.  Do you build models?
A. Yes, have been since I was a kid.  Going on 50 now so I know a thing or two but still learning.  Seems like there is new stuff daily. Wish more kids would get involved. Haven't had time to build anything lately and that's a bummer.

3.  What hobby subjects do you have experience with?
A.  Model planes, RC planes, model ships, model armor, slot cars, race tracks, trains HO and N, layouts N, RC armor, RC racing, RC off-road,  pine wood derby, etc.. also worked at a hobby shop while in college.  Love it all but favorite is model planes.